Phones can be rebooted remotely through the Admin Portal. This can be done to update a company directory on the device or as part of troubleshooting an issue.
Login to the Admin Portal using a web browser.
Select Profiles from the top menu.
Select the check box next to the phones you wish to reboot (it’s best to do around 35 or less at a time).
Click the Reboot button.
At the Confirmation prompt, click Continue.
A notification will appear letting you know the reboot signal has been sent to the phones.