A softphone is a piece of software that allows users to make telephone calls over the internet via a computer or smartphone. … Most importantly, a softphone allows you to take your work phone with you wherever you go.

*** Important: You will need access to the Admin Portal to setup the soft clients. If you don’t have access to the Admin Portal then contact you system administrator.

Login to your Admin Portal (Example *****.encoretg.net) using a web browser. The username is your extension number. The system administrator needs to setup the web portal password.