Chrome Click-to-Dial

CloudVoice has integration with the Google Chrome.

image

Chrome Click-to-Dial Configuration

CloudVoice has click-to-dial integration with Google Chrome. Once configured a user can click on a telephone number in chrome and have the number dialed automatically on their deskphone.

To configure the Chrome Click-to-Dial plugin follow these steps:

Login to your company’s Admin Portal through a web browser.

In the CloudVoice portal, select Profiles from the top menu.

Find the appropriate Extension.

image

Set the Web Portal Password.

image

Open this link in Chrome and install the plugin.

In Chrome, click the blue Encore swirl logo at the top right and choose Options. Configure the following settings:

  • Customer Domain: (Example https://*****.encoretg.net)
  • Your Portal Username: typically your extention
  • Your Portal Password: your password
  • Your Extension: your extension
  • Your Caller ID Name: First Name Last Name
  • Your Caller ID Number: Your Extension

Click Save.